cqbooking — bookings, payments, staff & photos for escape rooms

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9:00 – 11:00Alex F.

11:00 – 1:00Robin

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3:00 – 5:00Sasha

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11:00 – 1:00Quinn 4

1:00 – 3:00Logan 5

3:00 – 4:45Reese 6

5:00 – 6:45Drew

6:45 – 8:30Phoenix 2

8:30 – 10:15Drew

11:00 – 1:00Sage 4

1:00 – 3:00Logan 5

3:00 – 4:45Reese 6

5:00 – 6:45Drew

6:45 – 8:30Drew

8:30 – 10:15Drew

11:15 – 1:15Phoenix 3

1:15 – 3:15Casey 2

3:15 – 5:15Reese 6

5:15 – 7:00Rowan

7:00 – 8:45Rowan

8:45 – 10:30obs/1

11:15 – 1:15Joyce

1:15 – 3:15Joyce

3:15 – 5:15Joyce

5:15 – 7:00Joyce/Karan

7:00 – 8:45Karan

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11:00 – 1:00cog/1

1:00 – 3:00Erik

3:00 – 4:45Erik

5:00 – 6:45Erik

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8:30 – 10:15Erik

The platform behind every great escape.

One login. Endless possibilities.

Book a demo See the platform →

30 minutes · live demo on your rooms · no card, no commitment

clueQuest studio entrance with the signature yellow-and-black hazard-stripe motif

CLUEQUEST · LONDON · EST. 2013

The story

Built by operators.

clueQuest has been running escape rooms in London since 2013 — and cqbooking is the system it runs on. Every booking, shift, waiver and end-of-game photo at our own multi-room venue goes through the platform on this page.

So the first case study is us: 100,000+ bookings handled under real weekend pressure, for over a decade. Battle-tested, fully formed, and now open to the industry.

EST. 2013 · London

12+ years running rooms

100,000+ bookings managed

Outdoor games · run on the same platform

Gift shop & merch · sold through it too

The problem

Too many tabs.

Most operators already have their tools. The problem isn't finding them — it's that none of them talk to each other, and you're paying for every one separately.

A booking system here, a rota app there, payments somewhere else, maintenance in a chat thread. Each with its own login, its own bill, and its own export-and-reconcile chore. Stitching them together by hand eats your day and still leaves you without one clear picture.

The answer

One clear picture.

cqbooking combines all your business needs in one platform. Bookings, payments, staff, maintenance and more — finally talking to each other, under one login and one bill.

Built specifically for escape room operators, by an escape room operator — so you can focus on what actually matters: delivering great escapes.

Everything it handles

One platform, every job.

From the first enquiry to the last photo.

Booking management

Live availability for every game and room, one day view.

Staff scheduling

Shifts, time tracking and daily task assignments.

Maintenance log

Track, assign and resolve venue issues.

Team photos

Watermarked end-of-game photos, auto-delivered.

Waiver system

QR-code registration and digital waivers.

Large groups

Corporate enquiries and quote workflows.

Email automation

Confirmations, invoices and follow-ups.

Payments & shop

Stripe & Braintree, vouchers and gift shop.

Core features

Everything you need to run your venue.

In one place — not five tabs, three spreadsheets and a chat thread.

cqbooking Master Sheet: six rooms as columns for one Saturday, every session booked and staffed

01 / Bookings & Scheduling

Every booking, under control.

Real-time availability, room-based scheduling, capacity management and automatic enquiry handling.

The money side of an order: a game and a merchandise item, totals, and a captured Stripe payment

02 / Payments & Shop

Money in, paperwork out.

Card payments through Stripe or Braintree, a voucher system, a gift shop, and invoices that write themselves.

Welcome to HQ

Full control over your team and your venue, every day.

The admin floor of the platform — where the day actually runs.

Absence calendar for September with annual-leave blocks across the team

03 / Staff Management

The team, on one screen.

Roles and permissions, rotas, clock-in and leave, and each person's tasks for the day — for everyone on the team.

Maintenance issue list with priority and status chips, assignees and locations

04 / Admin & Maintenance

Spot it, log it, fix it.

Manager dashboard, audit logs and maintenance tracking, a Slack ping when something critical breaks, and a positivity log for team shout-outs.

Bells & Whistles

Purpose-built for escape rooms.

Tiny details we wished other tools had — so we built them ourselves.

Photo Webapp listing recent teams with player, photo and shop counts

05 / Capture, print, share

End-of-game photos, delivered.

Group photos taken as the game ends, watermarked with your branding, and in every player's inbox minutes later.

Timeslot enquiries with company names, party sizes and statuses, one expanded to show its requested slots

06 / Corporate & Walk-ins

Enquiries in, quotes out.

Corporate enquiry forms on your own site, a quote workflow behind them, and a dedicated walk-in till for people who turn up at the door.

Large groups & quotes

Big bookings, one clear view.

Corporate events, team-building and multi-room parties shouldn't mean clicking through every room one at a time.

The calendar was built for exactly this: every game's live availability on a single screen, so you can place a 24-person booking across four rooms in seconds. Most platforms bury this — you click room by room, or never see the whole day at once. Corporate enquiries feed straight into a quote workflow, so big groups get a fast, professional response.

cqbooking booking calendar: every game's timeslots for one day in a single grid, open slots in yellow

ONE VIEW · EVERY GAME

Know your numbers

Reports that answer the Monday question.

Which game sells, which voucher gets redeemed, and what the wall says at a glance.

Room audience report: four KPI tiles and a per-room table with change against the previous period

07 / Analytics & reports

See what sells, and what doesn't.

Product performance, voucher lifecycle, room audience and schedule overview reports, built in and per venue, with period comparison. No spreadsheet export needed.

Chromeless master sheet for a wall screen: today's sessions in every room, with the day's notes underneath

08 / The wall screen

Today, on the wall.

A chromeless, auto-refreshing master sheet for the front-desk TV: every room, every session, who is running it, updated as bookings land.

Full feature list

Under the hood.

Every corner of the platform — expand any area to see the detail.

Interactive day calendar across every game and room
Multiple units per game for parallel sessions
Real-time availability with on-request slots
Per-person price tiers, set per slot and time
Room-based capacity management
Reservations and automatic enquiry handling
START walk-in sale for on-the-door bookings
Jump-to-today and fast date navigation

Secure online payments via Stripe and Braintree
Gift vouchers and an integrated gift shop
Per-booking purchases tracked against each customer
Automatic invoice generation
Automated confirmation emails and receipts

Team photos captured the moment the game ends
Automatic watermarking with your venue's branding
Player registration and waiver signing via QR code
Instant email delivery to the whole group
Photo activity tracked per booking

Customer and contact records
Full booking history per customer
Per-booking notes and comments
At-a-glance counters for players, photos, purchases and notes

User management with role-based access control (RBAC)
Session-based agent login with live session timer
Office tasks and daily assignments
Shift scheduling and time tracking
Leave management
Personal 'Me' dashboard for each agent

Issue tracker with New / In-Progress status
Priority levels (Normal, Urgent)
Assign issues to staff and flag on-site investigation
Location tagging across rooms and the venue
Recognised and updated timestamps with created-by
Comment threads on each issue

Manager dashboard
Analytics across bookings and operations
Audit logs of activity
Slack alerts for critical issues
Positivity log for staff kudos

REST API and webhooks
External Hub for partner and channel connections
Built-in CMS for site content
Mobile-friendly admin UI
In-app notifications
Configurable settings per venue

Pricing

£49 a month. Everything included.

Per venue, flat, no commission — published right here, not behind a sales call.

£49per venue / month

Unlimited rooms, unlimited bookings
No commission — keep 100% of every booking
Your own Stripe or Braintree — no gateway lock-in
Price locked for two years

All-in means all-in — including the bits others sell as add-ons.

On other platforms the photo app and digital waivers are paid extras. Here they're in the £49, along with the rest of the platform:

End-of-game photo app
Digital waivers & QR registration
Bookings & payments
Vouchers & gift shop
Staff rota & time tracking
Maintenance tracker
CRM & analytics
Corporate quote workflow
Walk-in sales
REST API & webhooks

A venue is one physical location — with as many rooms as you run inside it. Several sites? £49 per location, chain rates for larger groups.

Early-access launch offer

Your first 6 months are free. No card required — run the full platform, and if it earns its keep, it's £49 from month seven, locked for two years.

Book a demo

Also from us

Questy.fun

No-code quest builder for outdoor escapes, corporate events and interactive tours.

Get in touch

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Let's talk.

Book 30 minutes with us. Live demo, your rooms, no commitment.

INBOX US

demo@cqbooking.com

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+44 7884 441661